FOODLINES IS A SERVICE NOT A PRODUCT
Our goal is to keep you, our customers, happy and to retain your custom for many years. We do this by providing you with a SERVICE. Our service is to source the products you need and to deliver on spec, on time, within price with no nasty surprises. We do the hard work of identifying factories, negotiating contracts and prices, new product development, chasing tardy processors, doing quality control and shipping on time. And all the time keeping you updated on the status of your order.
We welcome and arrange client visits to factories but at the same time our being here saves you time and money because you do not need to inspect every load. We do it for you. Either our qualified staff undertake inspections or, if preferred, we arrange independent certified inspection services companies such as Intertek, SGS, TUV Rheinland and Bureau Veritas: you take your pick.
We help you to plan your cycle of orders to take advantage of seasonal prices. We keep clients abreast of market developments, new products, new technology and market conditions. Our aim is to become an integral part of your supply chain management.
We recognise that consumers are increasingly conscious of what they eat and of the effects of their food on their health and their children’s health. Some are also concious of the effect aquaculture and fishing has on the environment. Hence for those who wish to or who are obliged to make these choices we can supply products that meet recognised European standards and criteria including organic, good aquaculture management, good manufacturing practice and sustainability.